Promotions Terms & Conditions

With a plethora of attractive offers and promotions running on our site, it’s you we want, to be the winner all the way. While every product we host on the site is something we would want to wear ourselves, not each of them is eligible for coupons, promotions or offers. They apply on select merchandise only. You can refer to individual offer eligibilities on a product page, to choose what you like best.

What’s foremost to note is that the maximum amount you could get off on your choice of product depends on the site discount threshold or coupon threshold, which in turn could vary from 41% to 60% or higher or lower. For example, a product on 50% discount – after applying an extra 30% discount may result in total product discount of 60% only.

If you are buying more than one product, the benefit of the coupon discount would collectively apply on all your products, albeit taking into account the individual pricing of each product. You could refer to your purchase invoice to know all the details around the final pricing.

If you choose to return or cancel purchase of any product, the amount that would be refunded to you would be the final product price on your invoice that you may have received after availing all offer benefits. This will, of course, be subject to a sign-off from our QC team after inspecting the returned items.

You would be eligible for the First Purchase Coupon if and only if you are about to make your first-ever buy on the site. However, if you wish to cancel or return your purchase, you will no longer be eligible for availing this offer again.

Please note that AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any given time.

Now that we have got your attention, we hope you will read on to know more about the attractive offers and promotions we have in store for you. Happy shopping!

About AJIO

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3^rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO") is a retail company which offers various retail solutions through its website www.ajio.com and its mobile and tablet applications (“Platforms”) including online lifestyle, fashion and electronics solutions, which inter alia facilitates the sale and purchase of electronics, and lifestyle and fashion merchandise ("Products") by users of the Platforms ("Users").

What is this AJIO Promotions Policy?

2.1. AJIO from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Platforms. This AJIO Promotions Policy (“AJIO Promotions Policy”), together with the terms and conditions, the privacy policy, the fee and payments policy, and the delivery policy sets out AJIO’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Platforms from time to time (“Promotions”). In addition to this AJIO Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under AJIO’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this AJIO Promotions Policy. If you do not agree to the terms contained in this AJIO Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Platforms. The terms contained in this AJIO Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms. If there is any conflict between the AJIO Promotions Policy and any other policies of AJIO, the AJIO Promotions Policy shall prevail.

General Terms of Promotions

3.1. AJIO may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by AJIO as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. AJIO reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out AJIO’s terms and conditions governing all of its Promotions, AJIO may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. AJIO may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. AJIO may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Platforms. Further, without having to service any notice on the User, AJIO may withdraw all, or a part of its Promotions from the Platforms.

3.4. During the term of the Promotions, AJIO may offer the following offers on select Products on the Platforms: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and AJIO shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by AJIO for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Platforms (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of AJIO, and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, AJIO will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Platforms (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of AJIO.

3.7. From time to time, AJIO will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Platforms from time to time, at its sole discretion.

3.8. From time to time, AJIO will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at AJIO’s sole discretion.

3.9. If AJIO partners with any third party in connection with a promotion, any terms and conditions of such promotion provided by the third party will also be applicable on such promotion.

3.10. AJIO reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Platforms. AJIO shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.11. AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any time without assigning any reasons, and without any prior intimation to the Users.

3.12. Cancellation of Products: Subject to paragraph 3.2 of AJIO’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by AJIO, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Platforms. By way of an illustration:

3.12.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Platforms. Upon cancellation of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.12.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Platforms. Upon cancellation of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.13. Return of Products: Subject to paragraph 3 of AJIO’s return and refund policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by AJIO, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Platforms. By way of an illustration:

3.13.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.13.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.14. As a part of the Promotions, AJIO offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of AJIO and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.15. Promotions may be combined only at the sole discretion of AJIO. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, AJIO reserves the sole right to extend or terminate the Promotions.

3.16. If the performance of AJIO in respect of any of the promotions is prevented or delayed due to circumstances including but not limited to the incidence of computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other circumstances of a similar nature beyond the control of AJIO, AJIO shall not be liable for the consequences of such non-performance.

3.17. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless AJIO, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

Terms of Specific Promotions

a) First Purchase Offer

The First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“First Purchase Offer”).

The First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the First Purchase Offer is revoked by AJIO (“Term of First Purchase Offer”).

The First Purchase Offer is applicable on selected Products sold on the Platforms.

Users may avail the benefit of the First Purchase Offer only once.

The Coupon Discount offered under the First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

AJIO reserves the right to modify the terms of the First Purchase Offer, or discontinue the First Purchase Offer at any time without assigning any reasons, and without any prior intimation to the Users.

b) Ajio Wallet Offer

AJIO SuperCash Based Registration Program

AJIO SuperCash based registration program is a promotion that AJIO.com runs for its users. As a part of this program, when a user registers on AJIO.com, we will credit up to 750 AJIO SuperCash into the user’s account.

FAQs

• Can I pay part of my order using AJIO Wallet?

Yes. AJIO Wallet is just another Payment mode.

• How long are these SuperCash valid?

These SuperCash are valid for 7 days from the time of registration post which these SuperCash will appear in expired state in the user’s ledger and they cannot be redeemed.

• What happens when the user Cancels or Returns?

When the user cancels or returns the product, the SuperCash get re-credited to the user’s AJIO Wallet in active or expired state depending on the original expiry duration of the SuperCash while they were credited to the user’s account.

Example: If the SuperCash were credited on 1st July and if the expiry was on 7th July and if the user cancels the order on 8th July, then the SuperCash will be shown in user’s wallet as expired. Similar rule applies to returns. Note that for returns, the SuperCash get credited back to the wallet when the return request is processed and not when the return request is created.

• Where can I view My AJIO Wallet details?

You can view your AJIO Wallet under the My Accounts section.

c) Terms and Conditions for RelianceOne Membership Program

The portal, www.ajio.com (“Ajio Website”) and AJIO mobile application (“Ajio App”) (collectively “Platform”) is managed and operated by Reliance Retail Limited (“Reliance”), a public company incorporated under the Companies Act, 1956. Reliance enables sale and purchase of diverse range of products listed on the Platform from time to time.

An individual, who is of 18 years of age or above and has the capacity to enter into a contract makes specified purchases or completes transactions on the Platform as per the then prevailing terms of Reliance, can become a member (“ROne  Member”) of RelianceOne Membership Program (“ ROne Membership Program”) upon voluntarily providing his/her mobile number at the time of shopping to avail wide range of privileges and benefits and to earn Points (“ROne Points”) which can be redeemed on the Platform.

Please read the following terms and conditions (“ROne Terms and Conditions”) carefully. By enrolling and availing the benefits of the ROne Membership Program, you are bound by these ROne Terms and Conditions.

The applicant hereby acknowledges that he/she has understood and accepts the ROne Terms and Conditions set out herein or ROne Terms and Conditions modified from time to time available on the Platform and agrees that the same will be binding upon him/her and by accepting the ROne Terms and Conditions, he/she shall not dispute the same and agrees to be bound by these ROne Terms and Conditions and waive his/her right to claim any ambiguity.

1. ROne Member shall be entitled to earn ROne Points on the Platform on the purchase of goods and payment in respect thereof, in accordance with policies and/or schemes introduced or prevailing at the time.
2. ROne Member earns 1 ROne Point for every one hundred rupees (INR 100) spent on buying Reliance’s products and/or services on the Platform.
   
   The redemption rate of each ROne Point shall be seventy (0.70) paisa on the Platform.
3. ROne Member’s mobile number must be correctly entered on the Platform before billing or on completion of a transaction and it should be correctly captured on the invoice to earn ROne Points, failing which ROne Points will not be credited and Reliance shall not be responsible for the same. ROne Member shall be solely responsible to ensure that ROne Points are captured properly on the Platform. No requests for retro-credit will be entertained.
4. Reliance will not be responsible for any loss of ROne Points due to loss, misuse, surrender or transfer of mobile number by ROne Member.
5. ROne Points cannot be encashed. ROne Points are redeemable only against select products or services in accordance with the prevailing redemption policy / schemes at the time of such redemption.
6. ROne Member can know the current balance of ROne Points by giving a missed call on 9212999888.
   
   Please refer to Reliance’s Privacy Policy on this link https://www.relianceretail.com/privacy-policy.htmlfor information regarding the collection, usage, and disclosure of your personally identifiable information.
   
   In case of any refund as per policy, Reliance shall reverse the earlier ROne Points credited, if any, in respect of the value of such refund.
7. No ROne Points shall be credited to the extent purchase of goods or services was by way of redemption of ROne Points. It is the responsibility of ROne Member to check the Points balance from time to time by appropriate means. Reliance shall not provide any account statement to ROne Member.
8. ROne Points shall not be credited if the mobile number used for signing up for ROne Membership Program is used by an institution/ organization/ reseller/ bulk buyer for the purchase of goods or services.
9. ROne Points are credited against the ROne Member’s mobile number and as such cannot be pooled with, combined or transferred to any other mobile number.
10. If ROne Member wishes to transfer the ROne Points against his mobile number to another mobile number, he is required to furnish documentary evidence that both the mobile numbers belong to him.
11. ROne Points are not transferrable from one ROne Member to another ROne Member.
12. Reliance may, at its sole discretion reject the enrolment in the ROne Membership Program for any reasons whatsoever as it deems appropriate.
13. Reliance’s computation of ROne Points shall be final and binding. ROne Member shall not raise any dispute or question in respect of the same.
14. All disputes in connection with the ROne Membership Program are subject to the laws of India and subject to Mumbai Jurisdiction.
15. Reliance reserves the right to change/amend/add/delete/modify, without assigning any reasons therefor, ROne Terms and Conditions of the ROne Membership Program including without limitation the rate of awarding ROne Points, the rate of redeeming ROne Points, validity of ROne Points and the qualifying purchases from time to time or to withdraw or terminate the membership of any ROne Member without being responsible or liable to any person in any manner whatsoever. ROne Member acknowledges that it may not be possible for Reliance to ensure that all such changes/ amendments / additions /deletions/ modifications are informed to ROne Member. Accordingly, ROneMember is advised to check for any such changes/ amendments / additions /deletions/ modifications regularly on the Platform or designated customer service call centre.
16. Liability of Reliance shall be limited to the extent of the then current value of outstanding ROne Points standing to the credit of ROne Member as per records maintained by Reliance.
17. Reliance’s obligation under the ROne Membership Program is subject to force majeure conditions. In the event a force majeure situation occurs, Reliance shall not be responsible for any damage or loss which ROne Members/applicants may suffer by reason of such a failure or delay of performance, and such failure or delay shall not be a breach on part of Reliance.
18. By redeeming the ROne Points, ROne Members grant to Reliance a perpetual, irrevocable, non-exclusive, worldwide, royalty-free, assignable license to display, publish, announce or refer the details or name ("Member Material") in any form, electronic or print manner, venue, media or technology now known or later developed for any and all purposes, including, without limitation, for purposes of trade, advertising, and promotion as Reliance and its licensees or assignees determine, without any further compensation, notification, or permission.

d) ‘INVITE YOUR FRIENDS TO AJIO’ PROGRAM TERMS AND CONDITIONS

This ‘Invite your Friends to AJIO’ Program (“AJIO Referral Program”) being organized by Reliance Retail Limited (“Reliance”) offers the opportunity to earn rewards by referring individuals to sign up and make purchases on www.ajio.com (“AJIO Website”) and/or AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”) using a unique AJIO referral code (“Referral Code”) provided to registered users of AJIO Platform (“AJIO User”).

These terms apply to the AJIO User’s participation in the AJIO Referral Program. By participating in this, AJIO Users agree to use the AJIO Referral Program as outlined herein, and consistent with any other terms that maybe applied to the AJIO Referral Program from time to time by Reliance.

ELIGIBILITY

1. The referrer (AJIO User who refers a new user) must be a registered user on AJIO Platform (“Referrer”)
2. The referee (person who is referred by AJIO User) should not be an existing registered user on AJIO Platform (“Referee”)
3. The phone number and email address used by Referee to register on AJIO Platform using the Referral Code of the Referrer, should not have been used to log into AJIO Platform any time before.
4. The phone number provided for receiving the OTP should not have been used to receive OTP for the AJIO Referral Program any time before.

PROGRAM DETAILS

1. Referrer receives a Referral Code that can be shared with the Referrer’s friends or contacts via email or social media.
2. To participate, the Referee has to create an account with a valid phone number and email address on either one of Ajio Platform.
3. The Referee shall receive non-transferable AJIO SuperCash (as defined on the AJIO Website ) worth Rs.100 in Referee’s AJIO Wallet (as defined on the AJIO Website) instantly upon successful sign up.
4. In order for the Referrer to receive the referral reward, the Referee must successfully place an order on AJIO Platform within the timeline specified by Reliance from time to time.
5. Once a Referee successfully places an order and the return window of 30 days is closed, the Referrer receives non-transferable AJIO SuperCash worth Rs.100 into Referrer’s AJIO Wallet for the referral.
6. The value of each AJIO point is Rs.1 that is redeemable for purchase of products only on AJIO Platform and this is subject to change any time at the sole discretion of Reliance.
7. In case of cancellation/no delivery/refusal to accept the order or return or exchange of the order by the Referee, there will be no credit of AJIO SuperCash to Referrer’s AJIO Wallet.
8. Only a maximum of 1500 AJIO SuperCash per month shall be deposited into Referrer’s AJIO Wallet as referral reward for the referral made in the previous month.

USE OF CREDIT

1. Both Referrer and the Referee will receive the rewards of the AJIO Referral Program in the form of non-transferrable AJIO SuperCash credited to AJIO Wallet
2. AJIO SuperCash cannot be redeemed for actual cash and shall not be transferable to a different AJIO User and/or to anyone’s bank account.
3. AJIO SuperCash given to the Referrer and/or Referee is at the sole discretion of Reliance and can change anytime without notice.
4. Reliance has the sole discretion to decide the expiry period of AJIO SuperCash received by the Referrer and/or Referee

OTHER TERMS

1. Referrer can send unlimited invitations using his/her Referral Code under this AJIO Referral Program;
2. Referral Codes are generated once per AJIO User and are valid for the life time of the AJIO User;
3. Reliance can decide to stop the AJIO Referral Program at any time;
4. Reliance reserves the right, at its discretion to change, modify, add, delete or remove any portions of the AJIO Referral Program Terms and Conditions, at any time without any prior written notice. The decision of Reliance in this regard shall be final and binding on all AJIO Users;
5. Reliance, at any time, at its discretion, can add more benefits (or) add a redemption limit to AJIO SuperCash at any time;
6. If either Referrer or Referee tries to do or has done any fraudulent activity to incur financial loss to Reliance or takes undue financial advantage by publishing the Referral Code with unapproved (by Reliance) promotional message on any other platform, will lead to no remittance of AJIO SuperCash to both the Referrer and Referee and if already remitted into AJIO accounts of the referrer and/or referee, AJIO at its sole discretion can remove any such AJIO SuperCash already remitted, at any time.
7. The AJIO User shall not be bound in any way to participate in this Program. Any participation is voluntary in nature.
8. If there are any issues, please contact https://www.ajio.com/selfcare

APPLICABLE LAW

This AJIO Referral Program Terms and Conditions shall be governed by and construed in accordance with the laws of India and courts in Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this AJIO Referral Program.

e) INSTANT DISCOUNT OFFER TERMS AND CONDITIONS

This instant discount offer (defined below) is a promotional offer and is organized and administered by Reliance Retail Limited (“AJIO”) on www.ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) collectively (“AJIO Platform”), for the sale of specified products displayed on AJIO Platform (“Specified Products”).

PERIOD:

This Instant Discount Offer shall commence on 06th January 2022 at [00:00:00 Hrs], and continue until 16th January 2022, [23:59:59 Hrs] or such other date and/or time as may be determined by AJIO (“Term of the Offer”).  

ELIGIBILITY:

This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Contest Start Date.

Each AJIO user (“User”) should have a valid phone number and e-mail address.

Participation in this Offer is purely voluntary.

OFFER:

User shall become eligible to earn 10% of the order value as instant discount (“Offer”) during the Offer Term on minimum purchase of Rs. 3000 and above on Specified Products;

The maximum discount that can be availed by a User using this Offer during the Offer Term is Rs. 1000;

The discount can be availed on the AJIO Platform payment page on selecting the payment option as debit or credit card.

OTHER TERMS AND CONDITIONS

1. All matters related hereto shall be final and binding and no correspondence will be entertained on this behalf by AJIO.
2. Participation in this Offer is purely voluntary.
3. The Offer is open only for Users who have successfully placed an order on the Platform.
4. This Offer does not apply to any other mode of payment other than prepaid.
5. In case of cancellation or return of placed order, the availed discount will be proportionally reversed by AJIO.
6. The Offer shall also be subject to additional terms and conditions as AJIO may notify from time to time.
7. AJIO reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User(s) without prior notice.
8. This Offer is for a limited period and can be withdrawn by AJIO at any point of time, including after it has been announced.
9. The Offer cannot be combined with any other promotion offered by AJIO on the Platform.
10. In cases of fraudulent/suspicious transactions or if there is any technical glitch, AJIO reserves the right to revoke the Offer and disqualify any User from getting the benefits of this Offer.
11. AJIO does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
12. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Users that is caused by:

1. Technical problems of any kind which may limit or prevent any person's participation in this Offer;
2. Loss or damage arising from or in connection with the allocation or enjoyment of discount;

1. Any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.

1. Any questions, comments, or complaints in relation to this Offer will be entertained by AJIO only during the Term at https://www.ajio.com/selfcare.
2. User hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of

(i) violation of the Terms and Conditions by the User;

(ii) violation of applicable laws;

(iii) any action or inaction resulting in wilful misconduct or negligence on the Users part.

User agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

f) Terms and Conditions for AJIO Big Bold Sale Fastest 1000 Program

Please read these Terms and Conditions (“Terms”) before availing the AJIO Fastest 1000 program (“Program”) being organized and administered by Reliance Retail Limited (“Reliance”) on www.ajio.com (“AJIO Website”) and on corresponding mobile application (“AJIO Mobile App”), collectively called (“Platform”). The customer on the Platform (“AJIO Customer”) agrees that, by participating in this Program, AJIO Customer will be bound by these Terms and acknowledges that AJIO Customer shall satisfy all the Program eligibility requirements as provided herein below.

PERIOD:

• This Program will go live on 10^thDecember 2021, 12:00 AM (“Program Start Date”) and will end on 23^rd December 2021 (“Program End Date”) at 23:59 hrs (together “Program Period”)

ELIGIBILITY:

• This Program is open to all individual legal residents of the Republic of India aged 18 or above on the Program Start Date. 
• Each AJIO Customer shall be a registered user on the Platform and shall have a valid phone number and e-mail address. 
• For participating in this Program, the AJIO Customer must have successfully made purchases above R. 5000/- (Five thousand) or 10,000/- (ten thousand) during the Program Period. The purchase value being subject to returns, cancellations and exchanges shall be validated 30 days post the date of delivery of the products.
• Purchases made during the Program Period only shall be considered for the purpose of this Program.
• The offer will be limited to once per user during the promotion period

REWARD:

• AJIO Customers (a) who have made purchases above Rs.5000 (Five Thousand) may be eligible to win an electronic discount voucher (“Reward”).
• Post 24 hours of the AJIO Customer having made a purchase above Rs.5,000, Reliance shall send the an electronic voucher to the registered email ID of the AJIO Customer, using which the AJIO Customer can avail discount on the boAt Rocker on the Platform.

OTHER TERMS AND CONDITIONS:

• All matters related hereto (including interpretation of these Terms) shall be final and binding.
• Participation in this Program is purely voluntary.
• Reliance shall not charge any amount specifically for participation in this Program.
• Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Program or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the AJIO Customer(s) without prior notice.
• This Program is for a limited period, i.e. the Program Period and can be withdrawn by Reliance at any point of time, including after it has been announced.
• The Reward cannot be combined with any other promotion offered by Reliance on the Platform.
• The Reward cannot be exchanged for cash or redeemed on any other merchandise.
• In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Program and disqualify any AJIO Customer from getting the benefits of this Program.
• Reliance does not assume any liability whatsoever arising out of the Reward. Particularly, Reliance will not be liable for, any product or quality related issues, or similar claims made by the AJIO Customers and the same shall be directed to the manufacturer of the Reward.
• Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
• Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to the AJIO Customer s that is caused by:

1. technical problems of any kind which may limit or prevent any person's participation in this Program ;
2. any loss or damage arising from or in connection with the allocation or enjoyment of Reward;
3. Any other events beyond Reliance's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the AJIO Customer.

• Any questions, comments, or complaints in relation to this Program will be entertained by Reliance only during the Program Period at https://www.ajio.com/selfcare.
• AJIO Customer hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the AJIO Customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the AJIO Customer’s part.
• AJIO Customer agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

g) Terms and Conditions for Reliance Big Bold Sale Top Shopper Program

Please read these Terms and Conditions (“Terms”) before entering the Reliance Top Shopper Program (“Program”) being organized by Reliance Retail Limited (“Reliance”) on www.ajio.com (“AJIO Website”) and on corresponding mobile application (“AJIO Mobile App”), collectively called (“Platform”). The customer agrees that, by participating in this Program (“AJIO Customer”) will be bound by these Terms and acknowledges to satisfy all the Program eligibility requirements as provided herein below.

PERIOD:

• This Program will go live on 12^thSeptember 2022 at 17:00 (“Program Start Date”) and will end on 15^th September 2022 (“Program End Date”) at 23:59 (“Program Period”) The Program Period shall be further divided into 3hour time-slots (starting 17:00 till 11:59) within which the purchases by various AJIO Customers shall be considered for the purpose of this Program (each a “Program Time-slot”).
• Any purchases made before or after the Program Period will not be considered while deciding the winners of this Program. Additionally, purchases during a particular Program Time-slot shall not be considered for evaluating winners in any other subsequent Program Time-slot.

 

ELIGIBILITY:

• This Program is open to all individual legal residents of the Republic of India aged 18 or above on the Program Start Date.
• Each AJIO Customer shall be a registered user on the Platform and should have a valid phone number and e-mail address.
• Participation in this Program is purely voluntary.
• For participating in this contest, the AJIO Customer must place an order of the highest value as specified on the Platform and the purchases must be made within the relevant Program Time-slot.
• Only AJIO Customers who are end customers making a purchase for their personal household use shall be eligible for the Rewards. AJIO Customers making purchases for the purpose of resale of products (as may be determined by Reliance), shall be disqualified from earning a Reward under this Program.
• The purchases made should not have been returned, exchanged, or cancelled for 30 (Thirty) days from the time of purchase (“Purchase Return Window”)
• Reliance shall not charge any amount for participation in this Program.

PRIZES:

• AJIO Customer who has placed orders of the highest value as specified on the platform during the Program Period (“Program Winner”) will become eligible to win rewards (“Reward”). In the event there are multiple AJIO Customers with the highest purchase order value on the Platform, the AJIO Customer who has made the earliest purchase shall be deemed the Program Winner.
• The Program Winner will receive a call from the Platform customer care to collect information regarding the size in case the Reward is an apparel/shoes and to obtain the written consent of the Program Winner to tag his/her social media account from the official social media handles of Reliance.
• Post completion of 45 (forty-five) days from the date of the last exchanged product is delivered, Reliance will send the Reward to the Program Winner.
• AJIO Customer shall not be eligible to win a Reward more than once during the Program Period.

OTHER TERMS AND CONDITIONS:

• All matters related hereto (including interpretation of these Terms) shall be final and binding.
• AJIO Customers’ names appearing on the leader board does not guarantee a Reward.
• The Program is open only for AJIO Customers who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the AJIO Customer making the relevant payments.
• Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Program or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the AJIO Customer(s) without prior notice.
• This Program is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.
• The Reward cannot be exchanged for cash or other merchandise in part or full.
• The Program cannot be combined with any other promotion offered by Reliance on the Platform.
• The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.
• In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Reward and disqualify any AJIO Customer from getting the benefits of this Program.
• Reliance does not assume any liability whatsoever arising out of the Reward. Particularly, Reliance will not be liable for, any product or quality related issues, or similar claims made by the AJIO Customers and the same shall be directed to the manufacturer of the Reward.
• Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
• Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to the AJIO Customers that is caused by:
• technical problems of any kind which may limit or prevent any person's participation in this Program;
• any loss or damage arising from or in connection with the allocation or enjoyment of Reward;
• any other events beyond Reliance's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the AJIO Customer.
• Any questions, comments, or complaints in relation to this Program will be entertained by Reliance only during the Program Period at https://www.ajio.com/selfcare.
• AJIO Customer hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the AJIO Customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the AJIO Customers part.
• AJIO Customer agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

h) DHANI BANK CASHBACK OFFER TERMS AND CONDITIONS  

The CASHBACK Offer (defined below) is a promotional offer administered and offered by DHANI BANK Limited (“DHANI BANK”) in partnership with Reliance Retail Limited (“AJIO”) on www.Ajio.com (“AJIO Website”) and on AJIO mobile application (“AJIO Mobile App”) (collectively referred to as “AJIO Platform”), for the sale of specified products displayed on the Platform (“Specified Products”).

PERIOD:

This CASHBACK Offer shall commence on 02^nd February 2022 at [17:00:00 Hrs], and continue until 28^th February 2022, [23:59:59 Hrs] or such other date and/or time as may be determined by AJIO (“Term of the Offer”).

ELEGIBILITY

This CASHBACK Offer is open to all individual legal residents of the Republic of India aged 18 or above on the offer start date.

Each AJIO customer (“User”) should have a valid phone number and e-mail address.

OFFER:

The User shall be eligible to avail the CASHBACK Offer only if the User fulfils the below conditions:

1. User makes payment for purchase of the Specified Products using selected DHANI BANK OneFreedom cards, as may be determined by AJIO and/or DHANI BANK from time to time; and
2. The total value of a single order for purchase of Specified Products on the AJIO Platform is equal to or greater than Rs. 1999.00, after taking into account all applicable discounts, if any.

Upon purchasing Specified Products in accordance with the above, eligible User shall receive cashback of Flat 10%, maximum cashback of Rs. 300.00 on Dhani OneFreedom Card (“CASHBACK Offer”).

TERMS AND CONDITIONS

1. The CASHBACK Offer can be availed only once per each DHANI BANK OneFreedom cards by the User during the entire Term of the Offer.
2. The CASHBACK Offer cannot be combined with any other promotion offered by AJIO and/or DHANI BANK.
3. The maximum CASHBACK that can be availed under this CASHBACK Offer is Rs. 300.00 on Dhani OneFreedom Card.
4. All products returned by the User shall be entertained solely as per AJIO’s prevailing product return policy.
5. If User faces any issue(s) while availing the CASHBACK Offer, the User may contact DHANI BANK at [https://www.dhani.com/support/], and/or AJIO at [https://www.ajio.com/selfcare].
6. AJIO and/or DHANI BANK reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this CASHBACK Offer or any part thereof including the eligibility criteria and other pertinent terms and conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the User without any prior notice to the User.
7. The CASHBACK Offer shall also be subject to such additional terms and conditions as AJIO may notify from time to time.
8. Participation to this CASHBACK Offer is purely voluntary.
9. This CASHBACK Offer is for a limited period and can be withdrawn by AJIO at any point of time, including after it has been announced.
10. AJIO do not assume any liability whatsoever arising out of this CASHBACK Offer. Maximum liability of AJIO is limited only to the value of the minimum billing amount of the CASHBACK Offer.
11. CASHBACK Offer is subject to discontinuation or revocation in cases of fraudulent/ suspicious transaction or if there are any technical glitches or force majeure conditions as determined solely by AJIO and may disqualify any User from getting the benefits of this CASHBACK Offer.
12. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this CASHBACK Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Users that is caused by:
    
    a. technical problems of any kind which may limit or prevent any person's participation in this CASHBACK Offer;
    b.any loss or damage arising from or in connection with the allocation or enjoyment of discount;
    c.any other events beyond AJIO's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the User.
13. AJIO (including employees, directors) shall not be liable or held responsible for any inactivated DHANI Free cashback card, any lack or lapse in any communication on account of failure or delay by any of the internet, telecom, sms and emails service providers.
14. User hereby agrees to indemnify and keep AJIO harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by AJIO as a consequence of (i) violation of the terms and conditions by the User; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the User’s part.
15. User agrees that, these terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this CASHBACK Offer. 

i) Terms and Conditions for AJIO Sale Price reveal

Please read these Terms and Conditions (“Terms”) before viewing the AJIO Big Bold Sale price reveal is being organized by Reliance Retail Limited (“Reliance”) on www.ajio.com (“AJIO Website”) and on the corresponding AJIO mobile application (“AJIO Mobile App”), collectively called (“Platform”). The customer on the Platform (“AJIO Customer”) agrees that, by viewing these Terms, he agrees and acknowledges the terms of the Programas provided herein below.

PERIOD: 

The Program will commence at [00:00:00 AM] on 10^th March 2022 (“Program Start Date”), and continue until [23:59:59] on 10^th March 2022 (“Program End Date”), or such other date on which the Offer is revoked by Reliance (“Program Period”) 

TERMS AND CONDITIONS:

• Reliance shall reveal the discounted prices of the specified products displayed on the Platform (“Program”) proposed to be sold as part of the AJIO Big Bold Sale.
• The discounted prices revealed as part of this Program:

(a) are only indicative and approximate prices and each AJIO Customer is requested to verify the purchase price prior to purchasing any specified product on the Platform;

(b) shall be effective only during the period of the AJIO Big Bold Sale;

(c) are not an offer for sale and are only a marketing activity to highlight the discounted prices of specified products on the Platform.

• Products and prices offered pursuant to the Program are subject to availability from the respective participating merchants/sellers on the Platform and accordingly Reliance, in no circumstances shall be liable for non-availability of any of the products or the discounts.
• All matters related hereto (including interpretation of these Terms) shall be final and binding and no correspondence will be entertained on this behalf by Reliance.
• Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify the Price Reveal or any part thereof including the eligibility criteria and other pertinent Terms at its sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the AJIO Customers without prior notice.
• This program is for a limited period and can be withdrawn by Reliance at any point of time, including after it has been announced.
• In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Program and disqualify any AJIO Customer from getting the benefits of this Program.
• Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
• Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to AJIO Customer that is caused by:

(a) technical problems of any kind which may limit or prevent any person's participation in the Big Bold Sale;

(b) any loss or damage arising from or in connection with the allocation or enjoyment of discounts;

(c) any other events beyond Reliance's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to AJIO Customer.

• Any questions, comments, or complaints in relation to this Program will be entertained by Reliance only during the Term at https://www.ajio.com/selfcare.
• AJIO Customer hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the AJIO Customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the AJIO Customer’s part.
• AJIO Customer agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

j) Terms and Conditions for AJIO Big Bold Sale Assured Program

Please read these Terms and Conditions (“Terms”) before entering the AJIO Assured Program (“Program”) being organized by Reliance Retail Limited (“Reliance”) on www.ajio.com (“AJIO Website”) and on corresponding mobile application (“AJIO Mobile App”), collectively called (“Platform”). The customer on the Platform (“AJIO Customer”) agrees that, by participating in this Program will be bound by these Terms and acknowledges to satisfy all the Program eligibility requirements as provided herein below.

PERIOD:

• This Program will go live on 8^thDecember 2021, 8:00 PM (“Program Start Date”) and will end on 8^th December 2021 (“Program End Date”) at 23:59 hrs (together “Program Period”)

ELIGIBILITY:

• This Program is open to all individual legal residents of the Republic of India aged 18 or above on the Program Start Date.
• Each AJIO Customer shall be a registered user on the Platform and shall have a valid phone number and e-mail address.
• For participating in this Program, the AJIO Customer must have successfully made purchases above Rs. 10,000/- (ten thousand) during the Program Period. The purchase value being subject to returns, cancellations and exchanges shall be validated 30 days post the date of delivery of the products.
• Purchases made during the Program Period only shall be considered for the purpose of this Program.

REWARDS:

• AJIO Customers who have made purchases above Rs.10,000 (Ten Thousand) may be eligible to win a duffle bag (“Reward”).
• Post 40 (forty) days of the product being delivered to the AJIO Customer having made a purchase above Rs.10,000, Reliance will send electronic coupons to such AJIO Customers using which they can redeem the Reward from the Platform.

OTHER TERMS AND CONDITIONS:

• All matters related hereto (including interpretation of these Terms) shall be final and binding.
• Participation in this Program is purely voluntary.
• Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Program or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the AJIO Customer(s) without prior notice.
• This Program is for a limited period, i.e. the Program Period and can be withdrawn by -Reliance at any point of time, including after it has been announced.
• The Reward cannot be combined with any other promotion offered by Reliance on the Platform.
• The Reward cannot be exchanged for cash or redeemed on any other merchandise.
• In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Program and disqualify any AJIO Customer from getting the benefits of this Program.
• Reliance does not assume any liability whatsoever arising out of the Reward. Particularly, AJIO will not be liable for, any product or quality related issues, or similar claims made by the AJIO Customer and the same shall be directed to the manufacturer of the Reward.
• Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
• Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Program including any loss incurred as a result of any delay and/or failure to perform any obligation to the AJIO Customer that is caused by:

1. technical problems of any kind which may limit or prevent any person's participation in this Program;
2. any loss or damage arising from or in connection with the allocation or enjoyment of Reward;

• Any other events beyond Reliance's control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the AJIO Customer.
• Any questions, comments, or complaints in relation to this Program will be entertained by Reliance only during the Term at https://www.ajio.com/selfcare.
• AJIO Customer hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the AJIO Customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the AJIO Customer’s part.
• AJIO Customer agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Program.

k) Terms & Conditions for Indian Terrain -Kids wear gift

Please read these Terms and Conditions (“Terms”) before entering the Indian Terrain Kids wear gift (“Offer”) being organized by Reliance Retail Limited (“Reliance”) in association with Indian Terrain and Indian Terrain Boys (“Brands”) on www.ajio.com (“AJIO Website”), corresponding mobile site and on the mobile application (“AJIO Mobile App”), collectively called (“Platform”). The AJIO customer agrees that, by participating in this Offer (“Participant”), will be bound by these Terms and acknowledges to satisfy all the Offer eligibility requirements as provided herein below.

PERIOD:

This Offer will go live on 13^th November 2021, 12:00 AM (“Offer Start Date”) and will end on 15^th November 2021, 11:59 PM (“Offer Period”).

ELIGIBILITY:

  1. This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Offer Start Date.
  2. Each Participant shall be a registered user on the Platform and should have a valid phone number and e-mail address.
  3. Any purchases made before or after the Offer Period will not be considered for availing the Reward of this Offer.
  4. Only Participants who are end customers on the Platform shall be eligible for the Reward.
  5. Participants making purchases for the purpose of resale of products (as may be determined by Reliance), shall be disqualified from earning a Reward under this Offer.
  6. The purchases made should not have been returned, exchanged, or cancelled for 7 (Seven) days from the time of receiving the order (“Purchase Return Window”).

PROGRAM:

1. For participating in this Offer, the Participant must place an order in the eligibility order value range from the Brands on the Platform and such order must be placed within the Offer Period
2. The purchase value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.
3. Products from any other brands cannot be utilised to avail the Offer.

REWARD:

  1. All the Participants who place orders in the eligibility order value range from a single portfolio as mentioned under Annexure I shall be eligible for the free gift (“Reward”).
  2. Participants eligible for the Reward shall be announced on 1^st Jan 2022.
  3. Post the announcement of the Reward, the Brands will send the Reward to the eligible Participant.
  4. Participant shall not be eligible to win a Reward more than once during the Offer Period.
  5. Reliance shall not bear the responsibility for the fulfilment of the Reward. The responsibility of the fulfilment shall lie with the Brand.

OTHER TERMS AND CONDITIONS:

1. All matters related hereto (including interpretation of these Terms) shall be final and binding.

2. Participation in this Offer is purely voluntary.

3. The Offer is open only for Participants who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the Participant making the relevant payments.

4. Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms and Conditions at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the Participant(s) without prior notice.

5. This Offer is for a limited period, as mentioned above and can be withdrawn by Reliance or the Brand at any point of time, including after it has been announced.

6. The Reward cannot be exchanged for cash or other merchandise in part or full.

7. The Offer cannot be combined with any other program or promotion offered by Reliance on the Platform.

8. The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.

9. In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Reward and disqualify any Participant from getting the benefits of this Offer.

10. Reliance does not assume any liability whatsoever arising out of the Reward. Particularly, Reliance will not be liable for, any product or quality related issues, or similar claims made by the Participants and the same shall be directed to the Brands of the Reward.

11. Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.

12. Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this Offer including any loss incurred as a result of any delay and/or failure to perform any obligation to the Participants that is caused by:

1. 1. technical problems of any kind which may limit or prevent any person's participation in this Offer;
   2. any loss or damage arising from or in connection with the allocation or enjoyment of Reward;
   3. any other events beyond Reliance's control that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to, the Participant.
      
      
   4. Any questions, comments, or complaints in relation to this Offer will be entertained by Reliance only during the Offer Period at https://www.ajio.com/selfcare.
   5. Participant hereby agrees to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the Participant; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the Participants part.
   6. Participant agrees that, these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

Annexure I

Category	Offer
Kidswear Apparel, footwear and accessories	Top 10 spenders for Kidswear  from 13th Nov-15th Nov will get                         “ MS Dhoni” signed cricket bat as reward

 

l) Terms and Conditions for AJIO LUXE (SOTC)

Please read these Terms and Conditions (“Terms”) before entering the AJIO LUXE Offer (“Offer”) being organized by Reliance Retail Limited (“Reliance”) on https://www.luxe.ajio.com/ (“AJIO LUXE Website”) and on corresponding mobile application (“AJIO LUXE Mobile App”), (collectively called “Platform”) in association with SOTC Travel Limited (“SOTC”). The customer agrees that, by participating in this Offer, he/she will be bound by these Terms and agrees to satisfy all the Offer eligibility requirements as provided herein below.

PERIOD:

• This Offer will go live on 12^th October, 2022 (“Offer Start Date”) and will end on 12^th December 2022 (“Offer End Date”) at 23:59 PM (“Offer Period”).

ELIGIBILITY:

• This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Offer Start Date.
• Each customer shall be a registered user on the Platform and should have a valid phone number and e-mail address.
• Participation in this Offer is purely voluntary.
• For availing this Offer, the customer must place an order of at least INR 10,000 (Rupees Ten Thousand only) on the Platform and the purchases must be made within the Offer Period.
• The Offer is open only for customers who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the customer making the relevant payments.
• The customer must sign up/login before applying the promotion code in order to avail the Offer.
• The promotion code shall be provided by SOTC to their select priority customers only.

OFFER:

• All eligible customers shall be provided a promotion code of INR 2,000 (Rupees Two Thousand only) (“Promotion Code”). Each Promotion Code shall bear a code using which enables eligible customers to redeem the Promotion Code subject to these Terms.
• The Promotion Code can be redeemed only until the Offer End Date after which it will expire.
• The Promotion Code must be applied at checkout at the time of completion of payment by the customers.
• Customers who receive the Promotion Code under the Offer can avail it on all products sold on the Platform. This Offer will be applicable for brands across the Platform barring those that are under global exclusions. The list of brands to which the Offer does not apply are as follows:

JODI, M.A.C., Onitsuka Tiger, Pankaj & Nidhi, Huemn, Faso, Ramraj Cotton, Uathayam, Unibro, Twin Birds, Samsung, Deepam, Apple, Fitbit, Noise, MPL Sports, Stellar Home, Huemn, Candere by Kalyan Jewellers , 431-88 by Shweta Kapur, En Inde, Cover, Ebel, Edox, Frederique Constant, Junghans, Louis Erard, Nomos Glashutte, Raymond Weil, Swiss Military, Masaba, Giorgio Armani, Misa, West Elm, Bichauna, Manish Malhotra, Westa Home, Bangalore Refinery, Indivara by Muthoot, Joyalukkas, Kuberbox, Kundan, Malabar Gold & Diamonds, Melorra, Mmtc Pamp, PC Jeweller, Reliance Jewels, WHP Jewellers, Zeya, Aigner, Alpina, BCBG, Citizen, Doxa, Earnshaw, Ebel, Elie Saab, Fendi Timepieces, Frederique Constant, Junghans, Konig 74, Luminox, Maurice Lacroix Watches, Meistersinger, Obaku, Oris, Raymond Weil, Roamer, Saint Honore, Swarovski, Titoni, Zinvo, Ted Baker, Estee Lauder, Clinique, Bobbi Brown, L’occitane, Euphoria Jewellery, Movado, Liberty , Iski Uski, Srijagdamba Pearls Dealer, Abhooshan, Adorn by Nikita Ladiwala, Ahilya Jewels, Akshat Sapphire, Anuka Jewels, Blisse Allure, Caratcafe, Clara, Crunchy Fashion, Darshraj, Dishis, Eloish, Hiflyer Jewels, KS- Kiran Silver, Kuberbox, La Soula, Lecalla, MAA Silver, Nemichand Jewels, Noor, Ornate Jewels, Osasbazaar, P.N. Gadgil Jewellers, Peenzone, Peora, Praavy, Reliance Jewels, Silver Emporium, Silvero Jewellery, Silverspot Jewel, Silverwala, Taraash, Thiya, Tribe Amrapali, Trishona, Vanbelle, Vijayshree  Sovani Designs & White Haathi.

• Customers can redeem the Promotion Code issued under this Offer only once.
• The Promotion Code issued under the Offer may be redeemed on https://luxe.ajio.com/

OTHER TERMS AND CONDITIONS:

• Reliance shall be the sole authority for interpretation of these Terms. All matters related hereto (including interpretation of these Terms) shall be final and binding.
• Customers and bearers of the Promotion Codes issued under this Offer shall be deemed to have read, understood and accepted these Terms.
• Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the customer(s) without prior notice.
• This Offer is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.
• The Promotion Codes issued under the Offer cannot be converted into cash.
• The Promotion Codes issued under the Offer shall not be valid on bulk purchases of any product.
• The Offer cannot be combined with any other promotion offered by Reliance on the Platform.
• The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.
• In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Offer and disqualify any customer from getting the benefits of this Offer.
• Reliance does not assume any liability whatsoever arising out of the Offer. Particularly, Reliance will not be liable for, any product or quality related issues, guarantee, warranty or similar claims made by the customers and the same shall be directed to the respective brand owners/ manufacturers of the products. The guarantee and warranty of the products shall be transferred to the customer as received from the respective manufacturer/ distributor of such products and Reliance shall not be liable in any manner for the same.
• Reliance does not accept responsibility for loss of the Promotion Code or stolen Promotion Code(s) under this Offer and no duplicate Promotion Code or other compensation shall be provided by Reliance to the customers under any circumstances.
• Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
• Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage or cost or third party liability which is suffered or sustained in connection with this Offer including but not limited to any loss incurred as a result of any delay and/or failure to perform any obligation to the customers that is caused by:

1. technical problems of any kind which may limit or prevent any person's participation in this Offer;
2. any loss or damage arising from or in connection with the allocation or enjoyment of Promotion Codes under this Offer;
3. any other events beyond Reliance's control that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to, the customer.

• Any questions, comments, or complaints in relation to this Offer or Promotion Code will be entertained by Reliance only during the Offer Period at customercare@ajio.com
• Customers hereby agree to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the customer’s part.
• Customers agrees that these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

m) Terms and Conditions for AJIO LUXE (Thomas Cook)

Please read these Terms and Conditions (“Terms”) before entering the AJIO LUXE Offer (“Offer”) being organized by Reliance Retail Limited (“Reliance”) on https://www.luxe.ajio.com/ (“AJIO LUXE Website”) and on corresponding mobile application (“AJIO LUXE Mobile App”), (collectively called “Platform”) in association with Thomas Cook India Limited (“Thomas Cook”). The customer agrees that, by participating in this Offer, he/she will be bound by these Terms and agrees to satisfy all the Offer eligibility requirements as provided herein below.

PERIOD:

• This Offer will go live on 12^th October, 2022 (“Offer Start Date”) and will end on 12^th December 2022 (“Offer End Date”) at 23:59 PM (“Offer Period”).

ELIGIBILITY:

• This Offer is open to all individual legal residents of the Republic of India aged 18 or above on the Offer Start Date.
• Each customer shall be a registered user on the Platform and should have a valid phone number and e-mail address.
• Participation in this Offer is purely voluntary.
• For availing this Offer, the customer must place an order of at least INR 10,000 (Rupees Ten Thousand only) on the Platform and the purchases must be made within the Offer Period.
• The Offer is open only for customers who have successfully placed an order on the Platform either prepaid or cash on delivery mode and upon the customer making the relevant payments.
• The customer must sign up/login before applying the promotion code in order to avail the Offer.
• The promotion code shall be provided by Thomas Cook to their select priority customers only.

OFFER:

• All eligible customers shall be provided a promotion code of INR 2,000 (Rupees Two Thousand only) (“Promotion Code”). Each Promotion Code shall bear a code using which enables eligible customers to redeem the Promotion Code subject to these Terms.
• The Promotion Code can be redeemed only until the Offer End Date after which it will expire.
• The Promotion Code must be applied at checkout at the time of completion of payment by the customers.
• Customers who receive the Promotion Code under the Offer can avail it on all products sold on the Platform. This Offer will be applicable for brands across the Platform barring those that are under global exclusions. The list of brands to which the Offer does not apply are as follows:

JODI, M.A.C., Onitsuka Tiger, Pankaj & Nidhi, Huemn, Faso, Ramraj Cotton, Uathayam, Unibro, Twin Birds, Samsung, Deepam, Apple, Fitbit, Noise, MPL Sports, Stellar Home, Huemn, Candere by Kalyan Jewellers , 431-88 by Shweta Kapur, En Inde, Cover, Ebel, Edox, Frederique Constant, Junghans , Louis Erard , Nomos Glashutte, Raymond Weil, Swiss Military, Masaba , Giorgio Armani, Misa, West Elm, Bichauna, Manish Malhotra, Westa Home, Bangalore Refinery, Indivara by Muthoot, Joyalukkas, Kuberbox, Kundan, Malabar Gold & Diamonds, Melorra, Mmtc Pamp, PC Jeweller, Reliance Jewels, WHP Jewellers, Zeya, Aigner, Alpina, BCBG, Citizen, Doxa, Earnshaw, Ebel, Elie Saab, Fendi Timepieces, Frederique Constant, Junghans , Konig 74, Luminox, Maurice Lacroix Watches , Meistersinger, Obaku, Oris, Raymond Weil, Roamer, Saint Honore, Swarovski, Titoni, Zinvo, Ted Baker, Estee Lauder, Clinique, Bobbi Brown, L’occitane, Euphoria Jewellery, Movado, Liberty , Iski Uski, Srijagdamba Pearls Dealer, Abhooshan, Adorn by Nikita Ladiwala, Ahilya Jewels, Akshat Sapphire, Anuka Jewels, Blisse Allure, Caratcafe, Clara, Crunchy Fashion, Darshraj, Dishis, Eloish, Hiflyer Jewels, KS- Kiran Silver, Kuberbox, La Soula, Lecalla, MAA Silver, Nemichand Jewels, Noor, Ornate Jewels, Osasbazaar, P.N. Gadgil Jewellers, Peenzone, Peora, Praavy, Reliance Jewels, Silver Emporium, Silvero Jewellery, Silverspot Jewel, Silverwala, Taraash, Thiya, Tribe Amrapali, Trishona, Vanbelle, Vijayshree  Sovani Designs & White Haathi.

• Customers can redeem the Promotion Code issued under this Offer only once.
• The Promotion Code issued under the Offer may be redeemed on https://luxe.ajio.com/

OTHER TERMS AND CONDITIONS:

• Reliance shall be the sole authority for interpretation of these Terms. All matters related hereto (including interpretation of these Terms) shall be final and binding.
• Customers and bearers of the Promotion Codes issued under this Offer shall be deemed to have read, understood and accepted these Terms.
• Reliance reserves the right to disqualify any transaction or extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria and other pertinent Terms at their sole discretion at any time as may be required including in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and/or any reasons beyond their control and the same shall be binding on the customer(s) without prior notice.
• This Offer is for a limited period, as mentioned above and can be withdrawn by Reliance at any point of time, including after it has been announced.
• The Promotion Codes issued under the Offer cannot be converted into cash.
• The Promotion Codes issued under the Offer shall not be valid on bulk purchases of any product.
• The Offer cannot be combined with any other promotion offered by Reliance on the Platform.
• The shopping value is calculated at an order level and it cannot be combined using multiple purchases under a single user account.
• In cases of fraudulent/suspicious transactions or if there is any technical glitch, Reliance reserves the right to revoke the Offer and disqualify any customer from getting the benefits of this Offer.
• Reliance does not assume any liability whatsoever arising out of the Offer. Particularly, Reliance will not be liable for, any product or quality related issues, guarantee, warranty or similar claims made by the customers and the same shall be directed to the respective brand owners/ manufacturers of the products. The guarantee and warranty of the products shall be transferred to the customer as received from the respective manufacturer/ distributor of such products and Reliance shall not be liable in any manner for the same.
• Reliance does not accept responsibility for loss of the Promotion Code or stolen Promotion Code(s) under this Offer and no duplicate Promotion Code or other compensation shall be provided by Reliance to the customers under any circumstances.
• Reliance does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
• Reliance will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage or cost or third party liability which is suffered or sustained in connection with this Offer including but not limited to any loss incurred as a result of any delay and/or failure to perform any obligation to the customers that is caused by:

1. technical problems of any kind which may limit or prevent any person's participation in this Offer;
2. any loss or damage arising from or in connection with the allocation or enjoyment of Promotion Codes under this Offer;
3. any other events beyond Reliance's control that may cause the Offer to be disrupted or corrupted or may lead to loss of, or damage to, the customer.

• Any questions, comments, or complaints in relation to this Offer or Promotion Code will be entertained by Reliance only during the Offer Period at customercare@ajio.com
• Customers hereby agree to indemnify and keep Reliance harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by Reliance as a consequence of (i) violation of the Terms by the customer; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the customer’s part.
• Customers agrees that these Terms shall be governed by and construed in accordance with the laws of India and courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of the Offer.

n) Bank Offers

1. HDFC Bank Offer
2. Bank Of Baroda Offer
3. Standard Chartered Bank Offer
4. State Bank Of India Bank Offer- SBI
5. ICICI Bank Offer
6. Citi Bank Offer
7. Kotak Bank Offer
8. Axis Bank Offer
9. HSBC Bank Offer
10. 5% Instant Discount
11. One Bank Offer
12. IDFC Bank Offer
    
13. AU Bank Offer
14. UPI Offers

o) Wallet Offers

1. Paytm Offer
2. Ajio Wallet Earn And Burn Offer
3. Mobikwik Offer

p) Gamification

1. Gamezone
2. Spin The Wheel
3. Coupon quest
4. Scratch The Card
5. Top Shopper Contest

q) Jiomart
r) AJIO LUXE Terms & Conditions

 Miscellaneous Promotions

Loyalty Rewardz

Offer: Acceptance of Loyalty reward SuperCash on Ajio online website (i.e.Loylty Rewardz SuperCash of Credit Card and Debit Cards) at www.ajio.com(“Ajio”).

This Offer is run and managed by Loyalty Rewardz Management Private Limited (“Loyalty”).

Offer is applicable only for valid unexpired Loyalty rewards SuperCash received under debit card/credit Card, issued by various banks to the customer as per the terms and conditions of the customer’s respective Banks.

Customer can make use of their Loyalty rewardz SuperCash for purchasing various products from Ajio website online.

Customer purchasing from Ajio by way of redeeming the Loyalty rewards SuperCash are required to select on redeeming the value under Loyalty SuperCash before making the final payment. Balance amount, if any for the purchase of product post redemption to be paid by the customer over and above the redemption value.

Loyalty rewardz SuperCash earned by the Customer cannot be encashed from Ajio. Customer shall also earn additional two SuperCash on each purchase value of Rs. 100/- through the Credit / Debit card from Ajio through Loylty Rewardz under the customer Credit/debit cards rewards point as per the terms and conditions of Loyalty and more particularly mentioned under www.maxgetmore.com.

Participation to this offer is purely voluntary.

No communications about the offer will be entertained by Ajio, all communications pertaining to the offer shall be provided by Loylty to its customers.

Terms and Conditions of Banks and Loyalty will be applicable on Loylty Rewardz SuperCash and its redemption.

Terms and conditions of Loylty are available at www.maxgetmore.com.

Ajio do not assume any liability whatsoever arising out of this Offer. Maximum Liability of Ajio is limited to the value of the SuperCash redeemed by the customer under the offer.

All disputes are subject to the laws of India and Courts at Mumbai only shall have exclusive jurisdiction.

 

EXPIRED OFFERS:

1^st Jan 2018 to till 31^st Dec 2021 Offers

Grievance Redressal

Any grievances relating to the AJIO Promotions Policy may be directed by you to the grievance officer of AJIO who can be contacted at grievance.officer@ajio.com.